Sample Topics
Telecom Training Topics
Through public and private training, The Attain Group has helped property managers, building operators, IT managers, and cable plant managers to better understand, manage and maintain their telecommunications infrastructure.
The following topics are examples of the kind of training we provide -
contact us to customize a workshop, seminar, or training course for you and your staff.
- Telecom Training for Property Managers
- Telecom Training for Building Operators
- Walking the Telecom Talk
- Telecom - It's Not Just For Phone Companies Anymore
- Telecom Standards and Design Practices for Professionals
- The Greening of Telecom in Commercial Buildings
- Principles of Effective Cable Plant Design for End-Users and IT Managers
- Understanding Telecom Issues in a Deregulated Telecom Market
- Carrier Management and Negotiation
Telecom Training for Property Managers
What is a cable plant? What are telecom pathways/spaces and why are they important? Designed for property managers, this telecom training course will answer those questions and provide strategies for dealing with telecom infrastructure more efficiently and effectively. Property managers will also learn best practices for telecom cabling, building carrier access, license agreements, abandoned cable, and other common telecommunications issues.
Telecom Training for Building Operators
This course will provide building operators with the knowledge needed to understand and address typical day-to-day telecom challenges. Using real-life examples, case studies, photos and hands-on training, building operators will leave the session feeling confident and knowledgeable about their telecom infrastructure. Topics to be covered include:
- Handling tenant telecom requirements
- Working with technicians requiring access to telecom equipment
- Telecom cabling
- Dealing with abandoned cabling
- Fire code changes
Participants will leave this session armed with knowledge and tools to protect their interests when dealing with carriers, and to ensure tenant requests are fulfilled without disrupting telecommunications assets.
Walking the Telecom Talk
A must-attend for building operators, this one-day course will get you up to speed on the new rules and players in the deregulated telecom industry. Arming you with the tools and information you need to understand and interact with telecom carriers and contractors, we'll show you how to prioritize, identify and resolve telecommunications problems in your buildings. Covering topics and terms such as MDF (Main Distribution Frame), demarcation point, backbones, rooftop antennae, rooftop dishes and telecom closets, you're sure to leave this seminar with the confidence to "walk the telecom talk."
Telecom - It's Not Just For Phone Companies Anymore
Property managers looking to understand how deregulation affects their day-to-day job and their ability to deliver a positive client experience should attend this one-day telecom primer. You'll learn about the players in the new telecom industry and gain the ammunition needed to understand, identify and resolve telecom problems as they arise. We'll cover terms such as cable plant, abandoned cable and telecom pathways, and give you the information you need on telecom cabling, carrier access and license agreements to deal effectively with tenants, landlords and carriers on any telecom-related issue.
Telecom Standards and Design Practices for Professionals
This course covers the principles of good telecom pathway and spaces design via the new Master Format 2004 (Division 27). The Attain Group will get you up-to-date on the most current industry standards and practices such as EIA/TIA wiring standards or the latest TBITS (Treasury Board Information Management Standard). Participants will also leave with new ideas for managing telecom cables in a commercial space and will understand how recent fire code regulations should change the way building owners deal with abandoned cabling.
The Greening of Telecom in Commercial Buildings
This half-day course for architects, consultants and engineers will get you up to speed on the latest green initiatives for commercial spaces such as LEED (Leadership in Energy and Environmental Design) and Go-Green. Participants will learn how these projects can be applied to their telecom infrastructures to give them an edge over your competition. Topics to be covered include best practices for dealing with abandoned cabling, and the creation of cable recycling roadmaps for the lifecycle of a building.
Principles of Effective Cable Plant Design for End-Users and IT Managers
An introductory one-day course in cable plant design, this training session will help IT and cable plant managers become better planners, designers and managers of their cable infrastructure with a solid understanding of basic cable plant principles. Covering topics such as budget forecasting, demarcation and abandoned cable strategies, we'll give you the knowledge you need to properly design, budget and forecast your telecommunications design projects.
Understanding Telecom Issues in a Deregulated Telecom Market
Geared towards IT managers, telecom analysts, telecommunication project officers and cable plant managers, this course will cover the main telecom issue that can affect your voice and data networks, your budgets, and your operational needs. You'll leave with the ability to identify telecommunications problems before they arise and a better understanding of telecom deregulation, multiple carrier access and telecom license agreements. Learn about demarcation points and how they affect telecom adds/moves and policies, and how new fire code regulations affect the abandoned cabling in your ceiling space. Advance your career and gain the knowledge needed to succeed in the new deregulated telecom environment through this informative half-day course.
Carrier Management and Negotiation
Through this course, IT managers will learn effective negotiation tactics and pitfalls to avoid when dealing with incumbent telcos, carriers and service providers.
